If this doesn’t help, repeat the steps but only click on Clear Data instead of Clear Cache, and see if it works.
Go to your phone Settings, find App Manager (or however it's called on your phone), and find Viber. The easiest way to fix this issue is to clear the cache and data. However, many users experience this issue even if the conditions mentioned above are fulfilled. Updating Viber shouldn't be a problem if you have enough memory or are connected to the internet. You can also find more information on securely backing up your Viber data on a computer. Tip: before fixing Viber crashing issue, please backup your Viber data using mobitrans. Now, clear cache and storage to free up some space. Click on the apps & notifications icon. Then check if your phone has a good internet connection. However, Rakuten has demonstrated their determination and care for its users, providing the app with end-to-end encryption, ensuring users’ privacy and security while using Viber.First, you need to restart your phone and check if you are running the latest version of Viber. Over the years, Viber has gone through numerous tests to prove that its users and their chats are safe. Your messages and information are secure. 
If you accidentally sent a message to the wrong person, you can simply delete, edit it, or set disappearing messages on. Users can participate in video and voice calls, as well as group calls, send GIFs and videos, create stickers, and join multiple communities. When it first started, Viber was just a messaging app like Whatsapp, but it has since implemented many new features for users to enjoy over the years. It’s easy to navigate, with helpful hints and tips from the app itself if you’re unsure how to get started.
Whether you’re on a desktop or your mobile device, Viber’s interface is immediately friendly-looking and clean. We all prefer our social media and messaging platforms to be pleasant to look at while we’re using them.
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